Since MSERT with 'partial' remove and then detection is back -> possible to suspect that 'item' inside something like archive or database (container) for mail-letters. But good to receive your feedback about such suggestions (before any other potential advices). required additional steps to troubleshoot. pst (or any other archives, containers or so) -> maybe. pdf-file -> good to use F-Secure SAS (and transfer file to F-Secure Labs): pst file or other database file for any of mail clients. If previous suggestion with potential log-files where visible 'location' is valid -> good to see does it. Even I'm not sure that detected items are placed there too (but most likely - yes).īut if not - so, there is Microsoft description for "Trojan: PDF / Phish" Where potential advice and tips -> how to re-check MSERT log files (to open "%systemroot%\debug"-location and see MSERT.log). Scan option - "Full Scan" under pop-up menu.Īlso, possible to re-check settings for manual scanning (Main UI -> Settings -> Manual Scan tab -> check option for scanning zipped-archived files and uncheck option for scan only known types). open Main UI (doubleclick desktop F-Secure logo or one-click F-Secure tray picture) > did you run F-Secure IS and Malwarebytes with their "Full Scan" mode?įor example, with F-Secure Internet Security: So, only unofficial suggestions and my own feelings. I'm also only F-Secure user (their home solutions).
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